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Terms of Service for Zeldoc.ai ApS

Last updated: March 22, 2026

These terms ("Terms") govern the use of Zeldoc.ai ApS' ("Zeldoc", "we", "us") platform, including access to AI models via API and related services.

By having an account created or using our services, you accept these terms.

1. The Service

Zeldoc provides access to AI models and related infrastructure via API, as well as tools for managing users, teams, and usage.

The service is provided "as is" and may be changed, updated, or improved on an ongoing basis.

2. Account and Access

Access to the service requires an account, which is created by Zeldoc or in collaboration with the customer.

You are responsible for:

  • ensuring that information is accurate
  • protecting your login credentials
  • all activity that occurs through your account

Zeldoc may suspend or close accounts in the event of a breach of these terms.

3. Payment and Usage

Use of the service is billed based on consumption (e.g., tokens, API calls, or similar).

You agree to:

  • pay for your actual usage
  • provide accurate billing information

Failure to pay may result in suspension or termination of access.

4. Acceptable Use

You may not use the service for:

  • illegal activities
  • infringement of third-party rights
  • attempts to compromise system security
  • abuse or overloading of infrastructure

Zeldoc reserves the right to restrict or terminate use in the event of abuse.

5. Use of AI Models

Zeldoc makes AI models available as a tool.

You acknowledge that:

  • output from AI models may be incorrect or misleading
  • Zeldoc does not guarantee accuracy, completeness, or suitability
  • you are solely responsible for how output is used

The service must not be used for decisions involving significant risk without appropriate human review.

6. Third-Party Models

Zeldoc may provide access to third-party AI models.

Use of such models is at your own choice and may be subject to additional terms from the respective providers.

Zeldoc is not responsible for third-party services.

7. Data and Roles

The customer owns and is responsible for the data processed through the service.

Zeldoc acts as data processor and only processes data in accordance with the customer's instructions.

Zeldoc does not use customer data for training AI models.

See our privacy policy for further information.

8. Availability and Changes

We strive for high uptime but do not guarantee uninterrupted access.

Zeldoc may:

  • change features
  • update models
  • temporarily interrupt the service

without notice, if necessary.

9. Limitation of Liability

To the extent permitted by law, Zeldoc is not liable for:

  • indirect losses
  • loss of business
  • loss of data
  • losses resulting from use of AI output

Zeldoc's total liability is limited to the amount the customer has paid for use of the service.

10. Termination

You may stop using the service at any time.

Zeldoc may terminate or suspend your access in the event of:

  • breach of terms
  • failure to pay

11. Changes to Terms

We may update these terms from time to time.

The latest version will be available on our website.

12. Governing Law and Jurisdiction

These terms are governed by Danish law.

Any disputes shall be settled by Danish courts.